It sounds like you may have fallen victim to a scam. Here are the steps you should take if you believe your bank account has been compromised:

1:- Immediately Contact Your Bank:
Call your bank’s customer service or visit your nearest branch as soon as possible. Report the unauthorized deduction of money from your account. Your bank will guide you on the next steps to take.

2:- Block Your Account: If necessary, ask your bank to block or freeze your account to prevent further unauthorized transactions.

3:- Change Your Passwords/PIN: Change your online banking and mobile banking passwords, as well as your ATM PIN, to prevent further unauthorized access to your accounts.

4:- Report the Incident: File a formal complaint with your bank, providing all the details about the call, the app you were asked to install, and any information you have about the scammers.

5:- Contact Law Enforcement: Report the incident to your local law enforcement authorities, including any information you may have about the scam call.

6:-Check for Malware: Scan your mobile device and computer for any potential malware or spyware that might have been installed when you downloaded the app. Remove any suspicious software.

7:- Monitor Your Accounts: Keep a close eye on your bank and financial accounts for any further unauthorized transactions. Report any suspicious activity to your bank immediately.

8:- Be Cautious with Personal Information: Avoid sharing personal or financial information over the phone or via email unless you are certain of the entity’s legitimacy.

9:- Educate Yourself: Learn about common scams and phishing techniques to better protect yourself from future threats.

It’s essential to act swiftly when you suspect a scam. Financial institutions are usually helpful in investigating such incidents, but you need to report the issue to them promptly to minimize potential losses and prevent further unauthorized access. Keep using Verifyscams.com

If you are receiving OTPs (One-Time Passwords) for transactions that you did not initiate, it’s crucial to take immediate action to protect your financial and personal information. Here are the steps you should follow:

1:- Do not share the OTP: Never share the OTP with anyone, as it is a security code that should be kept confidential.

2:- Contact your bank or financial institution: Reach out to your bank or the relevant financial institution immediately to inform them about the unauthorized OTPs and transactions. They can help you assess the situation and take appropriate action.

3:- Change your online banking and account passwords: It’s a good idea to change your online banking and account passwords to prevent unauthorized access.

4:- Enable two-factor authentication (2FA): If you haven’t already, enable 2FA for your accounts, including your email and online banking. This provides an extra layer of security.

5:- Check your accounts: Review your bank and credit card statements for any unauthorized transactions. If you notice any, report them to your bank or credit card company.

6:- Report the incident: If you suspect fraudulent activity, file a complaint with your local law enforcement agency and report the incident to the cybercrime cell in your country.

7:- Check your devices: Ensure that your computer and mobile devices are free from malware or spyware. Run a security scan to make sure your devices are clean.

8:- Keep a record: Document the dates and times when you received the unauthorized OTPs and any other information that might be relevant to the investigation.

9:- Be cautious with personal information: Avoid sharing personal information online, and be cautious about the websites and apps you use.

10:- Educate yourself: Stay informed about common scams and phishing techniques to protect yourself from future threats.

Remember that these steps are essential in the event of unauthorized OTPs or suspicious transactions. Acting quickly can help prevent further financial losses and protect your personal information. Keep Using Verifyscams.com